Carnival Cruise Line is cancelling more cruises as the company extends its pause in North American operations, with plans to resume on June 27, 2020.
As Carnival Cruise Line shares the global priorities of health and safety for all, the cruise line will extend the puase of its North American operations through June 26. The cruise line will use this extended pause to continue to take care of the crew that remains on board and continue to bring non-essential crew home.
Carnival has also cancelled all Carnival Sunrise seasonal sailings from New York to the end of 2020.
The news of the extension comes a few days after the Centers for Disease Control and Prevention (CDC) announced the extension of a No Sail Order for all cruise ships. Find out more about the No Sail Order here.
“We are actively engaged with the industry and our stakeholders on additional protocols that we will be implementing when we resume service. We are dedicated to maintaining confidence in our commitment to protecting the health and safety of our guests, crew and the communities we serve.” Carnival said.
Carnival is communicating directly with guests and travel agent partners and have worked to minimize the disruption by automating the process so that guests and travel agents can manage their options – a cancellation offer or refund – online. As the company’s offices remain closed at the direction of local government, the customer contact center team is now taking calls at home.