Like all travel enthusiasts, we are eagerly anticipating the day we can return to sailing the world again. Unfortunately, the constantly changing variables related to Covid-19, coupled with differing restrictions for international travel, continue to determine when and where this can happen.
As the uncertainty surrounding this global health crisis hinders the ability for all cruise lines to operate, Crystal has announced it is cancelling all voyages through the remainder of 2020.
This includes all ocean voyages (aboard Crystal Symphony and Crystal Serenity), yacht voyages (aboard Crystal Esprit) and river cruises (aboard Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel).
Also read: Norwegian Cruise Line Holdings Ltd. extends suspension of global cruise voyages through October 31, 2020
Crystal is providing all affected guests with credits equal to 125% of the cruise fare paid on fully-paid reservations – along with a refund of port charges, taxes and fees paid, and any air and hotel packages booked through Crystal. For guests who have not fully paid, the credit will be based on the deposited amount. Credits are valid on any Crystal experience (ocean, river, yacht or expedition) embarking through December 31, 2023.
Guests booked on a river cruise can opt to move their current 2020 reservation to an equivalent sailing during the same time period in 2021 or transfer their reservation to any Crystal experience embarking through December 31, 2023. After August 14, 2020, Crystal will automatically issue a Future Credit, equal to 100% of the cruise fare paid.
The global pandemic caused by Covid-19 has affected many businesses and industries all around the world. This included the temporary closure of the MV WERFTEN shipyard where Crystal Endeavor is being built.
Following the delayed delivery of Crystal Endeavor, Crystal has no other option than to cancel its expedition voyages through May 1, 2021.
Crystal is providing guests booked on these affected voyages with credits equal to 125% of the cruise fare paid on fully-paid reservations. For guests who have not fully paid, the credit will then be based on the deposited amount. Credits are valid on any Crystal experience embarking through December 31, 2023 – along with a refund of port charges, taxes and fees paid, and any air and hotel packages booked through Crystal.
For full details visit crystal.com.