Over the last months, huge efforts have been made worldwide to stem the spread of the coronavirus. And while travel in Europe is slowly restarting, the conditions for international travel to the USA and Canada are currently uncertain.
In Canada, for example, cruise calls are not possible until the end of October. Meanwhile in the USA there is an entry stop for Europeans until further notice. Because AIDA Cruises wants to give guests the necessary planning security for their vacation, the cruise line has decided to suspend all its cruises with ports in the USA and Canada for the rest of this year.
The German cruise line regrets it is not possible to offer guests the unforgettable holiday experience they had hoped for at the moment and says the focus is now on developing a framework of policies and procedures for a restart. In doing so, AIDA is taking into account the forthcoming openings in European travel.
AIDA very much wants guests to enjoy their long-awaited holidays at a later date. To this end the company will reimburse all guests whose cruises have been cancelled in the form of a travel credit.
As a thank you for their confidence AIDA is offering guests a bonus of 10% on top of the payment already made. The credit can be used for bookings until December 31, 2021, for the complete range of AIDA trips on offer. The AIDA travel credit is also redeemable for MyAIDA services such as excursions, culinary offers and wellness treatments or on-board credit.
AIDA will reimburse guests who do not wish to use their travel credit including the 10% bonus upon request in the amount of the payment already made.
For more information on the travel credit visit www.aida.de.
AIDA Cruises’ ships are easy recognizable thanks to the giant red lips on the bow. For a closer look at the German cruise line visit All aboard: AIDA Cruises.