This privacy statement applies to the activities of DW Communications, a company governed by Belgian law, with its registered office in Belgium, acting as the owner and manager of the websites www.cruisetotravel.com and www.cruisetotravel.be.
DW Communications attaches great importance to the protection of your personal data and declares that it acts in accordance with Belgian data protection legislation, as well as the provisions of the General Data Protection Regulation (GDPR) in effect since May 25, 2018.
Do you have questions about this statement or wish to exercise your rights as a data subject? You can send us a message at info@cruisetotravel.com.
General
DW Communications acknowledges that visitors, readers, and customers are concerned about their privacy. Therefore, we process your data respecting your rights and freedoms. We commit to collecting and processing personal data only for specific purposes, in a fair, transparent, and secure manner.
The controller responsible for processing your data is: DW Communications.
Which personal data do we collect?
We only collect data necessary for our operations. This includes, among others:
- Your first and last name
- Your email address
- Your address details (if relevant)
- Your phone number (optional)
- IP address, browser, and device data
- Possibly information about your professional function for business contacts
- Your preferences and behavior on our website (via cookies)
These data are either received directly from you (e.g., through a contact form or newsletter subscription) or automatically collected when you visit our websites. More information about our cookie policy can be found here.
Why do we collect personal data?
We collect and process personal data with a clear purpose, respecting your privacy.
The main purposes are:
- Answering your questions or comments via email or forms
- Sending our newsletter and updates, but only after your explicit consent
- Improving website user experience via analytical tools
- Managing our business relationships and collaborations
- Complying with legal obligations (such as fiscal or accounting requirements)
We only request relevant data and will never ask for unnecessary information.
Newsletters and electronic communication
When you subscribe to our newsletter, you give us permission to keep you informed by email about articles, promotions, or relevant updates. You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us directly.
By subscribing, you consent to receive communications from DW Communications, including updates from our affiliated websites. We may use your information to send relevant offers and news across our owned platforms, in accordance with this policy.
We promise not to overload your inbox. Our communication is targeted, relevant, and tailored to your interests.
How do we protect your data?
DW Communications takes your data protection seriously. We take technical and organizational measures to prevent loss, theft, unauthorized access, or other unlawful processing.
For example, we use:
- Encrypted connections (SSL certificates)
- Secure data storage
- Access control for employees
- Regular backups and security updates
We also only work with service providers (such as hosting and email providers) who commit to adequately securing your data.
Are your data shared with third parties?
Your data are not sold, rented, or commercially provided to third parties.
However, your data may be shared in the following situations:
- With internal employees or freelancers of DW Communications involved in delivering our services
- With external service providers (e.g., accountants, IT partners, email platforms), but only as necessary for their tasks
- With government authorities if we are legally obliged to do so
- In case of reorganization or acquisition of our activities, data may be transferred to a successor party
In all cases, we ensure these third parties provide sufficient data protection guarantees.
How long do we keep your data?
We do not keep your personal data longer than necessary for the purpose for which it was collected.
Specifically:
- For contact inquiries: up to 1 year after completion
- For newsletter subscribers: until you unsubscribe
- For customers and partners: up to 7 years, in accordance with fiscal obligations
- For website analytics data: according to the retention periods of the cookies used
When the retention period ends, your data are deleted or anonymized.
Your rights as a data subject
As a user, you have several rights regarding your personal data:
- Right of access: you can ask which data we hold about you
- Right of rectification: you can have incorrect data corrected
- Right of erasure: you can request your data to be deleted (except where legal retention obligations apply)
- Right to restrict processing: you can ask to temporarily restrict processing
- Right to object: you can object to processing based on legitimate interests
- Right to data portability: you may request your data in a structured format
To exercise your rights, simply send an email to info@cruisetotravel.com. We will handle your request as soon as possible, and at the latest within 30 days.
Requests are generally fulfilled free of charge unless the request is manifestly unfounded or excessive, for example, due to its repetitive nature. In such cases, DW Communications may charge a reasonable administrative fee or refuse the request.
Complaints
If you believe your rights have been violated, you can always file a complaint with the supervisory authority: Data Protection Authority – Drukpersstraat 35, 1000 Brussels, +32 (0)2 274 48 00, www.gegevensbeschermingsautoriteit.be
Changes to this statement
DW Communications reserves the right to amend this privacy statement if required by legislation or our operations. The most recent version is always available on our websites.
Last revision: July 24, 2025
If you have further questions about our privacy policy, please do not hesitate to contact us via info@cruisetotravel.com. We will be happy to assist you.